DATES
Saturday 13th June 2026 – The Proclaimers

LOCATION
Royal Hospital Chelsea, Royal Hospital Road, London, SW3 4SR

EVENT TIMINGS
Gates will open at 5.30pm each day and the arena will open at 6.30pm. The gates times allow for attendees to spend some time within the grounds before the concert begins. Bars and a variety of food concessions will be open from 5.30pm.

The headliner will finish no later than 10.30pm.

The box office is located inside Barrack Gate on Ranelagh Gardens. The box office will open on each event day from 5pm to approximately 9pm.

Please note – if you arrive after the main act has begun you may be asked to wait until the end of the song before you can go to your seat.

*all timings subject to change

LIVE AT CHELSEA

FAQs

TRAVEL

  • The nearest London Underground station is Sloane Square, served by the District and Circle Lines, which is located approximately 0.4 miles from the Royal Hospital Chelsea. Sloane Square station is not step-free for platform access, as it requires using stairs or escalators from the ticket hall to the platforms. If you require public transport directly to the hospital, you can take a bus (137 / 211 / 360 / 452) from Sloane Square (Stop C) directly to the Royal Hospital Chelsea (Stop S).

    The nearest stations with step-free access is Victoria (District, Circle and Victoria Lines) which is located approximately 0.6 miles from the Royal Hospital Chelsea. There is a direct bus 11 from Victoria Station (Stop R) to Royal Hospital Road (Stop L).

  • The nearest station served by rail services is Victoria station. This station has step-free access to all platforms. There is a direct bus 11 from Victoria Station (Stop R) to Royal Hospital Road (Stop L).

  • Bus 170 from Victoria Coach Station (Stop V) and Roehampton stops at Royal Hospital Chelsea / Lower Sloane St bus stop on either side of the road.

    Buses 11, 137, 211, 360 & 452 stop a short walk to the Royal Hospital Chelsea.

  • There is no on-site parking at the Royal Hospital Chelsea. There is very limited space available on the surrounding roads with resident parking schemes in force throughout the area. The closest public car parks options are located at Cheltenham Terrace, Chelsea, or Cumberland Street, Pimlico but will be very limited on event days.

    Live at Chelsea encourages all customers to travel via public transport to reduce the environmental impact of the event.

ACCESSIBILITY

The concert arena at the Royal Hospital Chelsea has a good level of accessibility.

The paths and roads at the entrances are well surfaced and there are ramps between levels.

Access into the arena is no further than 500m from the gate.

Seated tickets will be available for ambulant disabled customers and there will be a wheelchair user area separate to the main seating blocks. Please make sure you book your wheelchair user space in advance. There will be limited space available and once it is full, we will not be able to let any further customers on it.

  • Accessible toilets are located on the South Terrace.

  • Unfortunately, we are not able to provide parking within the Royal Hospital site so existing disabled bays in the area should be used if required. Please click here to check with the local council for information on local parking.

  • People qualifying for accessibility tickets are entitled to receive one personal assistant ticket free of charge.

  • ‍If you require British Sign Language interpreting in order to attend the concert please contact us via the form here: https://liveatchelsea.zendesk.com/hc/en-gb/requests/new

  • Introducing the Access Card Scheme

    We are pleased to be working with Nimbus Disability, utilising their Access Card Scheme and Digital Access Pass system to provide our customers with a more consistent and improved experience when accessing necessary support. 

    This scheme is designed for all customers who require adjustments to make their visit more comfortable, such as essential companion tickets, access to queue assists, raised viewing platforms, accessible entrances, BSL interpretation visibility, and other reasonable adjustments. By partnering with Nimbus Disability, a leading authority on accessible ticketing run by and for disabled people, we can better understand and meet your access requirements in a consistent and secure manner. This also helps to protect these provisions from potential misuse. 

    Through this scheme, you can apply for a free digital access pass specifically for use with Live at Chelsea, or you can choose to apply for a Full Access Card for broader recognition. 

    What is A FREE Digital Access Pass?

    • As part of the application, you will need to provide relevant evidence and a narrative about your access requirements, allowing Nimbus to allocate the appropriate symbols representing the barriers you face. 

    • Once your application is approved, your Digital Access Pass will be valid for three years. You will receive a digital ID number. 

    • You can use your Digital Access Pass ID Number to access facilities and make bookings for Live at Chelsea, streamlining the process and potentially allowing you to book access provisions online. 

    What is The Access Card?

    • The Access Card is a universal way of conveying your access requirements that clearly communicates your requirements to thousands of organisations, venues, events, and ticketing systems across the UK and beyond. 

    • It costs just £15 for three years, you can choose to upgrade your free registration to a full Access Card through the application process. 

    • The Access Card features symbols that discreetly highlight the barriers you face and the reasonable adjustments you may need, such as level access, essential companion, or assistance with visual or auditory information. 

    • Presenting your Access Card or its unique identification number can often reduce the need for repeated explanations and the submission of extensive personal documentation. 

    • The Access Card can also work online with ticketing systems to unlock necessary access facilities. 

    • The Access Card app provides a personalised directory of accessible venues. 

    How to Apply

    To apply for your Live at Chelsea Digital Access Pass, please click here. You will be directed to a simple application form where you can upload any validating evidence and provide a description of your access requirements. 

    Already Have an Access Card or a Live at Chelsea Digital Access Pass?

    • If you already have a Nimbus Access Card, you do not need to apply again. 

    • To use your Access Card or your Live at Chelsea Digital Access Pass Number (found on your confirmation email), please head to our listing on Gigantic and click through to the event you wish to book. Once there click the ‘Accessibility Tickets’ button (just below the venue and door time) and enter your Access Pass Number to view the accessible ticket selection.  

    Why This Change?

    We are committed to making our services as accessible as possible and ensuring we understand and can effectively meet the diverse needs of our customers with disabilities. By working with Nimbus Disability and their recognised and award-winning Access Card Scheme, we can: 

    • Provide a more consistent and reliable way to assess and accommodate access requirements. 

    • Offer a streamlined booking process, potentially including online booking for access provisions. 

    • Ensure our staff can provide appropriate support based on validated access needs. 

    • Help protect access provisions from potential misuse. 

TICKETS & SEAT ALLOCATIONS

  • To ensure the safety and wellbeing of everyone at the show, we have imposed the following age restrictions: Under 14s must be accompanied by an adult 18+

    This means under 14s cannot enter the event unless accompanied by an adult aged 18 years or over, and every person must be in possession of a valid ticket for the event, including babes in arms.

    A “challenge 25” policy will be operated at all the bars, shops and structures where alcohol can be obtained, so if bar staff deem to think that you look under 25 you will be asked to present your acceptable form of ID at the bar.

  • You will have an allocated seat. Your seat number as well as block and row which this seat is located in will be stated on your ticket.

  • The information on your ticket will tell you which block and row to help you locate your seat. Please ask a member of staff if you aren’t sure.

  • People are likely to choose to stand and dance within the seated area, particularly during upbeat numbers. Stewards will use their discretion with regards to asking patrons to sit or move to the side of the seating areas. If a significant number of people choose to stand then they will not intervene. If you are asked to move out of the seats in order to dance, please kindly do comply with the request.

    1. Your ticket purchase constitutes a personal, revocable license and, at all times, remains the property of the promoters.  This ticket must be surrendered to the promoters upon request.

    2. Your ticket/s are sold by the promoters directly to you the consumer.  Any tickets purchased by business or traders in breach of the terms and conditions of ticket sale will be cancelled. By accepting these terms and conditions you confirm that you are a consumer.

    3. Your ticket/s will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE unless the sale is through the Artist’s official re-sale channels as advertised, or ticket agent fan to fan exchange (where applicable). Tickets sold via third parties and other unauthorised outlets, including online auction sites, are not valid for admission.  The resale of a ticket renders it invalid and may lead to refusal of entry.

    4. Ticket sales are limited to a maximum of 10 per person.

    5. Only tickets purchased through approved ticket agents are valid for admission.  The venue reserves the right to refuse admission.

AT THE EVENT

  • Please do not bring any bags larger than A4 in size. We do not have an area to leave any bags or  luggage at the event that are too large to enter the arena. Many London National Rail stations have Left Luggage facilities; you can find out more here – www.left-baggage.co.uk

  • Live at Chelsea is a cashless event. All bars and food stalls will only accept card payments so please bring a contactless card with you. There will be no ATMs on site.

  • There will be bars within the event serving a range of alcoholic and non-alcoholic drinks. Hot and cold food, coffee and nice treats will be available from our food concession stands, alongside the fully stocked bars on the South Terrace.

    A “challenge 25” policy will be operated at all the bars, shops and structures where alcohol can be obtained, so if bar staff deem to think that you look under 25 you will be asked to present your acceptable form of ID at the bar.

  • Customers are not permitted to bring their own food and drink into the Royal Hospital Chelsea.

PROHIBITED ITEMS

  • None of the below items will be allowed into the concert site:

    • Gas or liquid fuel

    • Lanterns

    • Flares

    • Glass - medicine in glass vessels is allowed

    • Drugs – Live at Chelsea operates a strict no drugs policy, you may be searched on entry, and anyone seen to be in possession of drugs will be ejected from the site and reported to the police

    • Professional camera equipment with a detachable lens (such as SLR or DSLR cameras or GoPros)

    • Professional audio or visual recording equipment

    • Animals – no pets please except guide dogs or registered assistance dogs

    • Drones

    • Flags/Flagpoles

    • Weapons and dangerous objects

    Please do not bring any bags with you that you do not need or any bag larger than A4 in size. There will be a full bag search on arrival which may delay your entry.

ARRIVING AT THE EVENT

  • All tickets for Live at Chelsea are digital and can be shown on your mobile device via e-ticket, or within the app provided by your ticketing agent. Please refer to your booking confirmation to find out who you bought your ticket from. Please have your e-ticket ready to show to our ticket scanners at the gate. For any issues on the day, please go to the box office at Ranelagh gardens.

  • You will be allowed to access the concert throughout the evening with a valid ticket. If you arrive after the main act has begun you may be asked to wait until the end of the song before you can go to your seat.

HELP & ASSISTANCE ONCE INSIDE THE EVENT

If you have a question or issue whilst inside the concert arena, we would recommend speaking to a steward or a member of the event management team.

  • First Aid is available and located on the South Terrace. Please speak to a steward if you need any assistance.

  • If you’ve lost or found property please speak to a member of staff and they will advise on where to go to hand in items you’ve found or to ask if anything has been handed in. After the event please check on the website for lost property information.

  • This is an outdoor concert arena. Please dress comfortably and bring warm clothes for the evening. Please be prepared for inclement weather and check the forecast in advance. Please note that whilst the arena is fully seated, there are grassed areas that you will need to cross so we recommend comfortable footwear.

  • The performers are on a covered stage and the concert will go ahead. Only in extreme conditions, and where health and safety may be compromised, would the concert be cancelled. Please ensure you bring adequate clothing for the weather conditions.

  • Yes, you may bring a small telescopic umbrella with you. Due to the consideration of others, umbrellas cannot be opened during the performance.

  • No refund will be given if a concert is started but later abandoned. If a concert is abandoned before the start of the concert, you would receive a refund.

  • No – the Hospital has pensioners in residence and their private areas will be out of bounds. Concert goers are permitted access to the concert auditorium and the designated food and drink gardens on the South Terrace. Exceptions to this are guests who have hospitality tickets for specific areas of the Hospital building.

INFORMATION ABOUT THE ROYAL HOSPITAL CHELSEA AND ITS PENSIONERS

  • The Royal Hospital Chelsea was founded by King Charles II in 1682 and designed by Sir Christopher Wren. The magnificent site has been the home of the Chelsea Pensioners since 1692.

  • The iconic scarlet-uniformed residents are all retired soldiers of the British Army, many of whom have served in World War II, Korea, the Falkland Islands, Cyprus or Northern Ireland. Others may not have served in campaigns, but all understand what it means to serve their country and the potential sacrifice that it entails.

  • There are approximately 300 residents.

  • You have to be a former soldier of the British Army (officers are only allowed to join if they have first served in the ranks), be aged 65 or over, be of ‘good character’ and have no dependent family members. On being admitted to live at the Royal Hospital Chelsea they must either surrender their military pension and any War Disability Pension they may have, and / or make a financial contribution dependent on their means.

  • The hospital part of the name suggests a more medical role but the traditional meaning of the word hospital comes from ‘hospitality’, so offering food, shelter and care

  • The Royal Hospital Chelsea gets the majority of its funding from a grant-in-aid from the government, but needs to make up a shortfall every year to provide the best home and care for the Chelsea Pensioners, and maintain its Grade I listed site. Other fundraising activities such as the Live at Chelsea concert series work to make up this shortfall.